This is Service Design Methods: A Companion to This is Service Design Doing download free [PDF and Ebook] by Marc Stickdorn

This is Service Design Methods: A Companion to This is Service Design Doing download free [PDF and Ebook] by Marc Stickdorn year 2018
  • Book name: This is Service Design Methods: A Companion to This is Service Design Doing
  • Author: Marc Stickdorn
  • Release date: 2018/1/22
  • Publisher: O'REILLY MEDIA, INC, USA
  • Language: English
  • Genre or Collection: Computing
  • ISBN: 9781492039594
  • Rating: 7.04 of 10
  • Votes: 362
  • Review by: Lana Mcmillian
  • Review rating: 7.92 of 10
  • Review Date: 2018/11/4
  • Total pages: 240
  • Includes a PDF summary of 19 pages
  • Description or summary of the book: In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format. Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer. Success in doing service design certainly requires a mastery of these methods. However, you must also be able to combine them into a process that fits the context and needs of your organization and guide people through this new way of working. This book only contains the building blocks-the methods. It doesn't detail how to assemble them into a cohesive design process or how to plan or manage it. Neither does it describe why people should invest in service design nor explain how to bring service design to life in your organization. For all of this (and more), please read This Is Service Design Doing.
  • Estimated reading time (average reader): 15H
  • Other categories, genre or collection: User Interface Design & Usability, Web Graphics & Design, Web Programming, Customer Services, Industrial / Commercial Art & Design
  • Available formats: TXT, WORD, PDF, DOC, EPUB, ODT, XPS, AZW3. Compressed in ZIP, RAR, TAR.BZ, TZO, TBZ
  • Download servers: ownCloud, Torrent, MEGA, FileServe, FreakShare, Microsoft OneDrive, 4Shared, SendMyWay, Drop.me, Hotfile
  • Format: Paperback
  • Approximate value: 36.28 USD
  • Dimensions: 187x232x15.24mm
  • Weight: 476.27g
  • Printed by: Not Available
  • Published in: Sebastopol, United States
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